Each product purchased at dj-eq.com is under at least one year limited warranty. It is necessary to keep in mind the proper use of the equipment and, before purchasing, familiarize yourself with the following use and warranty terms:


  • Online store dj-eq.com guarantees a good condition of the equipment for a limited time indicated on the warranty card
  • Warranty repairs must be made within no more than 30 days from the moment a damaged item is received
  • We deliver the repaired item at customer's own expense
  • A warranty may not apply to items that wear out in a natural way, for example: needles, faders, potentiometers, membranes, lamps, etc.
  • A damaged item can be delivered to us at your own expense and should be arranged beforehand
  • A damaged item should have a readable serial number
  • Each product provided under the warranty is verified by the service point. If it turns out there is nothing out of order, the service may require additional funds for diagnostics
  • Warranty repairs may not be granted in case of:

-the use of a product not complying with with instructions found in the manual

-mechanical, chemical, thermic damage or if an item has been intentionally damaged

-equipment being not delivered in the original package

-a piece of equipment having broken seals or have being repaired by another service center